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Frequently Asked Questions

You will find the full list of Questions and Answers by clicking here.

How can I place an order?
Is my information secure?
I have found a product on your site, but I am not sure is it what I really need or not. How should I be?
Do you ship internationally?
Can I pay my order by cash on delivery?
How long does delivery take?
Where do you ship from?
How can I track my order?
Where is my tracking-number?
I have already received tracking-number, but it doesn't work! What should I do?
My question is not in the list. Where can I get more information?