Frequently Asked Questions

You will find the full list of Questions and Answers by clicking here.

How can I place an order?
Is my information secure?
I have found a product on your site, but I am not sure is it what I really need or not. How should I be?
Do you ship internationally?
Can I pay my order by cash on delivery?
How long does delivery take?
Where do you ship from?
How can I track my order?
Where is my tracking-number?
I have already received tracking-number, but it doesn't work! What should I do?
My question is not in the list. Where can I get more information?

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News
Happy New Year 2022 and Merry Christmas! Saturday, January 1, 2022
Wishing you and your family Merry Christmas and a very Happy New Year!
Happy New Year & Merry Christmas Thursday, December 31, 2020
Dear friends, please accept our heartiest New Year wishes! May good luck always go with you in your life. Be happy and successful in the coming year. May your ideas become reality. We wish you good health, lots of joy, and prosperity!
Our priority in these difficult times is the health and wellbeing of our customers. We follow the advice from the World Health Organisation as well as local & national government and health authorities and as an online retailer we continue to operate. You can still place orders with us for delivery in Russia, Europe & Internationally.